OpenText to Provide Sydney Adventist Hospital with Reliable Document Exchange

OpenText (NASDAQ:OTEX; TSX:OTEX) has announced that Sydney Adventist Hospital has chosen the company to enhance the security, service and speed of its health information echange.

As quoted in the press release:

sing OpenText RightFax, Sydney Adventist Hospital, also known as the San, helps to ensure the secure and reliable exchange of clinical information, medical records and more.

Sydney Adventist Hospital places caring for patient needs as its first priority, serving close to 200,000 patients every year at the 550-bed facility. Every day, the San sends and receives hundreds of faxes that include booking requests and patient admission details, radiology reports, medical history, account data and more. Additionally, hospital employees often fax important files between departments as well, as material must be dispersed quickly and securely to the appropriate destinations. The hospital relies on OpenText RightFax for secure document exchange with care providers and patients, essential to the organization’s vitality as a service provider.

“Without the easy transfer of clinical information through RightFax, the services we provide to external parties and, ultimately, the care of patients would be compromised,” said Chris Williams, chief information officer for Sydney Adventist Hospital. “Faxing is so important to us, we’ve got backup servers so if one fails another can take over, though high reliability keeps the instances rare.”

The San was able to eliminate dedicated fax equipment and individual telco lines for document exchange and replace the equipment with hundreds of multifunction devices connected to RightFax. Rather than routing dedicated telephone lines to fax machines, the OpenText solution distributes information from multiple numbers going to multiple points of contact inside its organization.

“Gone are the days where one might have a scanner and a printer and a fax machine sitting side-by-side,” continued Williams. “Using the multifunction devices becomes a very efficient and cost-effective way of faxing, and saves us both time and money. Rather than routing dedicated telephone lines to every fax machine, we only need an internet connection for document delivery and receipt.”

Click here to read the full press release.

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