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VIQ Solutions Inc. (TSXV:VQS) has announced that VIQ Dataworxs has expanded their installation with a key customer, a leading provider of digital capture and transcription services for large insurers in the US.

VIQ Solutions Inc. (TSXV:VQS) has announced that VIQ Dataworxs has expanded their installation with a key customer, a leading provider of digital capture and transcription services for large insurers in the US.
According to the press release:

The customer provides property and casualty (P&C) insurers with a complete end-to-end workflow that includes secure digital statement capture, storage, and transcription. Given the sensitive and confidential nature of their services, cybersecurity is paramount and the customer offers unparalleled enterprise-grade security to address their clients’ needs.
“Cybersecurity and privacy at all stages of the recording and transcription process is an absolute imperative for this customer,” said Daryl Duda, Vice President of Sales at VIQ Dataworxs. “The advanced VIQ Dataworxs workflow is the only solution that could meet their high security standards and ensure that their clients’ information stays private at all stages.”
The Audioworxs server receives audio statements or dictation directly through telephone capture or imports the files from proprietary third-party call loggers. The audio files are then securely routed to over 250 authorized transcriptionists around the country.
To ensure the highest security of all of the customer’s important data, VIQ Dataworxs engineers created an algorithm to encrypt the audio files even when they are at rest, ensuring that only authorized users can access and playback the files.
“With advanced features like smartphone integration and cloud-based server technology, VIQ Dataworxs is truly the technology leader for secure, sophisticated digital workflow solutions,” continued Mr. Duda. “Our workflows meet the highest cybersecurity standards while remaining easy to use, and give our customers flexible capture and management options to meet their needs.”

Click here to read the full press release.

 

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