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The Canadian Securities Exchange ("CSE" or "the Exchange") today announced market statistics for October 2024.
October 2024 Operating Statistics
In an industry poised to transform customer engagement, Syntheia (CSE:SYAI) is an innovative conversational AI solution addressing the complex needs of modern communication. Designed to emulate human-like conversations, Syntheia’s platform targets both large enterprises and small-to-medium businesses, which often struggle with customer support inefficiencies and high employee turnover in customer-facing roles. Syntheia offers customers an experience closer to natural human interaction focusing on language processing, tonality, sentiment analysis, and conversational behavior.
The rising demand for customer-centric interactions, the need for operational efficiency, and cost reductions that companies can realize by automating and enhancing their customer support processes lead to explosive growth in AI-driven customer service solutions.
Key TechnologySyntheia’s AssistantNLP platform is designed to handle high volumes of customer queries in multiple languages and across industries, ensuring a scalable, reliable and flexible solution for diverse customer needs. AssistantNLP is also highly accessible, structured around a freemium revenue model that allows businesses to try the service at no cost and then upgrade based on usage and additional features.
Company Highlights
- Syntheia is a conversational AI solution delivering AI-driven, human-like customer service for enterprises and SMBs.
- The AssistantNLP Platform offers 24/7/365 multilingual support, accessible globally.
- Syntheia operates on a freemium revenue model, with scalable plans catering to varied business sizes and needs.
- The conversational AI market is expected to reach $32.62 billion by 2030, with Syntheia well-positioned to capitalize on this growth.
- Syntheia’s algorithms have achieved an 84 percent success rate in data collection and 98 percent in outreach programs, highlighting exceptional efficiency.
- Financially stable, Syntheia has $2 million in cash, no debt and trades on the Canadian Securities Exchange.
This Syntheia profile is part of a paid investor education campaign.*
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Investor Insight
Syntheia’s innovative conversational AI solution is transforming the face of customer engagement for the B2B market. Backed by a stable financial foundation, Syntheia is well-placed to execute its growth strategy, offering investors a compelling opportunity.
Overview
Syntheia (CSE:SYAI) has rapidly emerged as an innovative player in the expanding conversational AI platform-as-a-service market.
In an industry poised to transform customer engagement, Syntheia addresses the complex needs of modern communication through cutting-edge AI solutions. Designed to emulate human-like conversations over phone and digital channels, Syntheia’s platform targets both large enterprises and small-to-medium businesses, which often struggle with customer support inefficiencies and high employee turnover in customer-facing roles. Syntheia’s focus on language processing, tonality, sentiment analysis, and conversational behavior makes its offerings distinctive, providing customers an experience that moves closer to natural human interaction than traditional chatbot solutions.
At the core of Syntheia’s strategy is an innovative approach to AI-driven customer service solutions, a sector experiencing explosive growth. The global conversational AI market, valued at $9.9 billion in 2023, is anticipated to reach a staggering $32.62 billion by 2030. With a projected compound annual growth rate of 21.5 percent, the demand for AI solutions that can handle customer inquiries seamlessly is clear. Factors fueling this market growth include the rising demand for customer-centric interactions, the need for operational efficiency, and cost reductions that companies can realize by automating and enhancing their customer support processes. Syntheia is well-positioned within this trend, providing businesses with tools that reduce onboarding costs, language barriers and other operational challenges while enhancing engagement.
Syntheia is listed on the Canadian Securities Exchange under the ticker symbol SYAI, and its stock is closely held, with a tight float that allows for controlled expansion of shares. Financially, the company is in a solid position with $2 million in cash and no debt, and maintains a well-structured capitalization profile that includes options and warrants. This stable financial foundation provides Syntheia with the means to execute its growth strategy while maintaining flexibility to adapt to market shifts.
Company Highlights
- Syntheia is a conversational AI solution delivering AI-driven, human-like customer service for enterprises and SMBs.
- The AssistantNLP Platform offers 24/7/365 multilingual support, accessible globally.
- Syntheia operates on a freemium revenue model, with scalable plans catering to varied business sizes and needs.
- The conversational AI market is expected to reach $32.62 billion by 2030, with Syntheia well-positioned to capitalize on this growth.
- Syntheia’s algorithms have achieved an 84 percent success rate in data collection and 98 percent in outreach programs, highlighting exceptional efficiency.
- Financially stable, Syntheia has $2 million in cash, no debt and trades on the Canadian Securities Exchange.
Key Technology
Syntheia is a front-runner in conversational AI, employing natural language processing (NLP) algorithms that are continually refined for accuracy and contextual understanding. The platform’s advanced NLP technology, bolstered by proprietary algorithms, enables it to understand and respond to various conversational cues, including tone, sentiment, semantics, and even idiomatic expressions. These sophisticated capabilities make interactions feel more fluid, accurate and responsive, which is particularly advantageous in sectors like healthcare, finance and customer service, where nuanced communication is essential. In fact, Syntheia’s algorithms exhibit impressive efficacy rates, achieving an 84 percent success rate in data collection and a 98 percent success rate in outreach initiatives, demonstrating the system’s effectiveness in real-world applications.
One of the most compelling aspects of Syntheia’s solution is its proprietary AssistantNLP platform, which offers 24/7/365 conversational AI service. The AssistantNLP platform is designed to handle high volumes of customer queries in multiple languages and across industries, ensuring a scalable, reliable and flexible solution for diverse customer needs. Syntheia’s platform is also highly accessible, structured around a freemium revenue model that allows businesses to try the service at no cost and then upgrade based on usage and additional features. The freemium model’s flexibility is essential in broadening Syntheia’s customer base by reducing the initial financial commitment for prospective clients and encouraging growth from smaller firms to larger enterprise accounts.
Management Team
Tony Di Benedetto – Chairman, Chief Executive Officer
Tony Di Benedetto has nearly 20 years of IT entrepreneurship, mergers and acquisitions, and capital markets experience. As a seasoned technology business leader, he has successfully built and brought multiple tech businesses to market.
Richard Buzbuzian – President
Richard Buzbuzian is a capital markets executive with over 25 years of investment experience in Canada and Europe, and operates a family office with an investment portfolio of public and pre-IPO companies. Buzbuzian holds a degree from the University of Toronto.
Paul Di Benedetto – Chief Technology Officer
Paul Di Benedetto is a technology visionary with expertise in diverse innovative technologies, including blockchain and AI. He is responsible for overseeing the ongoing development of patent-approved technology at work from Syntheia.
Veronique Laberge – Chief Financial Officer
Veronique Laberge is a chartered professional accountant and holds the title of auditor. With more than 17 years of experience in professional practice, she specializes in certification mandates and general accounting, and acts as a consultant for public and private companies.
Emilio Iantorno – VP of Product & Experience Strategy
Emilio Iantorno, a 20-year design veteran, specializes in crafting engaging product experiences for diverse audiences and industries. Emilio leads the Syntheia design process, effectively harnessing the best technology to tackle business challenges.
Canadian Securities Exchange Reports October 2024 Performance Figures
- Trading volume of CSE listed securities totaled 1.3 billion shares;
- Trading value of CSE listed securities was $360 million;
- CSE issuers completed 82 financings that raised an aggregate $95 million; and
- The CSE welcomed listings from five new companies, bringing total listed securities to 777 as at October 31, 2024.
"Trading volume on the Canadian Securities Exchange was higher in October compared to any other month in more than a year, with the number of trades also up significantly from recent months," said Richard Carleton, CEO of the CSE. "We are encouraged to see improving liquidity for securities of emerging companies, and are optimistic that they will draw increased investor interest in the current environment of declining interest rates. October also featured the largest mining financing for a CSE issuer in some time, as Asante Gold Corporation raised US$25 million in the first stage of a much larger US$100 million transaction."
What's On at the CSE
After a successful in-person debut in 2023, the CSE is pleased to be presenting its 2024 Summit on Responsible Investment ("SoRI") as an online series. It is designed to provide the investment community with insights and information on an issue of major relevance to today's financial markets. A series of SoRI videos are currently available, including interviews with the CEOs of First Tellurium Corp. (FTEL) and BioHarvest Sciences Inc. (BHSC). New content will continue to be introduced in the days ahead.
The November 2024 issue of Canadian Securities Exchange Magazine has been published, and in conjunction with SoRI, it is focused on the Cleantech sector. The issue highlights six innovative, CSE-listed Cleantech companies that are dedicated to both driving shareholder value and improving the wellbeing of people and the planet: Beyond Oil Ltd. (BOIL), Blusky Carbon Inc. (BSKY), Hybrid Power Solutions Inc. (HPSS), NU E Power Corp. (NUE), Replenish Nutrients Holding Corp. (ERTH), and SHARC International Systems Inc. (SHRC). In addition, the issue features special content marking the CSE's 20th anniversary, including a Q&A with Richard Carleton and a roundtable interview with other members of the executive team. The magazine is free to read online and can be viewed here.
Richard Carleton and Tracey Stern, Chief Legal Officer of the CSE, will attend the 63rd General Assembly and Annual Meeting of the World Federation of Exchanges in Kuala Lumpur, Malaysia on November 19-21. In addition to participating in the working sessions of the organization, Mr. Carleton will speak on a panel alongside colleagues from Ghana, Saudi Arabia and Mexico titled Beyond the Monopoly Myth: Rethinking Competition in Financial Markets.
The CSE team will be in London, England for two mining conferences in early December. First is the Northern Miner's International Metals Symposium on December 1-2. The list of presenters includes senior executives from leading junior and mid-tier mining companies, and several of the industry's most recognized thought leaders. The CSE is also a sponsor of this conference.
Right after that is Mines and Money @ Resourcing Tomorrow on December 3-5. It features more than 100 mining companies, 500 investors and 2,000 attendees arriving from more than 100 countries. The event will include the popular Mining Spotlights, in which executives make pitches to a panel of expert investors. The participating CSE-listed companies include Asante Gold Corporation (ASE), Athena Gold Corporation (ATHA), Exploits Discovery Corp. (NFLD), Forte Minerals Corp. (CUAU), Panther Minerals Inc. (PURR), Peloton Minerals Corporation (PMC), and Renforth Resources Inc. (RFR).
The biggest cannabis business event of the year is always MJBizCon, and the CSE is looking forward to returning to Las Vegas for this conference on December 3-6. More than 30,000 people are expected to attend the show, including cultivators, manufacturers, retailers, executives, investors and more. Attendees will have the opportunity to explore all of the pressing issues impacting the industry. To prepare for MJBizCon, check out the July 2024 issue of Canadian Securities Exchange Magazine, which is dedicated to the cannabis industry and examines challenges and opportunities facing the rapidly-evolving sector.
New Listings in October 2024
Syntheia Corp. (SYAI)
Super Copper Corp. (CUPR)
Formation Metals Inc. (FOMO)
Integral Metals Corp. (INTG)
Pluto Ventures Inc. (PLTO)
About the Canadian Securities Exchange:
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Tech 5: Big Tech Players Release Latest Results, Super Micro Shares Plummet
1. Bitcoin teases all-time high
Bitcoin recovered over the weekend from a dip last Friday, climbing above US$69,000 by Monday (October 28), fueled by growing optimism that Donald Trump will win the upcoming election, as reflected in his favorable odds on betting platforms. This surge widened Bitcoin’s dominance to almost 60 percent, its highest since March 2021, fueled by strong ETF inflows.
The rally continued Tuesday (October 29), pushing Bitcoin past the elusive US$70,000 it had been stuck beneath for weeks to US$71,540. By Wednesday (October 30) it was near its all-time high, hitting US$73,295. This triggered some liquidations, but strong exchange-traded fund inflows suggested continued demand.
Bitcoin performance, October 26 to November 1, 2024.
Chart via CoinGecko.
However, profit-taking on Thursday led to a selloff, driving Bitcoin's price below US$70,000.
The subsequent 24 hours were marked by extreme volatility, with Bitcoin's price swinging from US$68,840 to US$71,500 and back to US$69,350 in less than a day. By the end of the trading week, Bitcoin closed at US$69,284, reflecting a 4.39 percent decrease from its highest point this week.
2. Mixed results in tech earnings reports
This week’s tech earnings reports were a mixed bag, with most companies facing investor skepticism. AMD (NASDAQ:AMD), the first to report on Tuesday (October 29), saw its share price decline due to a lower-than-expected sales forecast, despite exceeding revenue predictions and demonstrating growth in sales of its data center chips.
Similarly, Microsoft’s (NASDAQ:MSFT) strong revenue growth was overshadowed by concerns about a slowdown in its Azure cloud business. Executives attributed the decrease to capacity constraints rather than decreased demand, but it wasn’t enough to appease investors who sent its share price down by three percent after hours.
AMD, Microsoft, Meta Platforms and Intel performance, October 28 to November 1, 2024.
Chart via Google Finance.
Apple (NASDAQ:AAPL), despite reporting its highest quarterly revenue growth in two years, disappointed investors with its sales forecast, following a lackluster reception to its limited AI feature launch. Apple shares are down 4.54 percent for the week.
Both Amazon and Alphabet (NASDAQ:GOOGL) reported strong overall revenue growth, with their cloud computing businesses as a key growth driver. Alphabet was trading slightly ahead leading up to the release of its Q3 report, which revealed an increase in total revenue to US$88 billion, 15 percent higher than last year’s Q3 and beating estimates of US$86.44 billion. The primary contributor to Alphabet's growth was its Google Cloud business, which expanded by 39 percent. This growth was fueled by AI, which attracted new users and increased engagement with existing ones.
Conversely, search ad growth decelerated, decreasing by 12 percent compared to the previous quarter's 14 percent decline. Capital expenditures, which have set a running rate of around US$13 billion per quarter this year, are set to increase in 2025, although growth will likely be smaller than it was in 2024, which may have eased investors' worries that spending on AI will eat into the company’s profits.
Amazon and Alphabet performance, October 28 to November 1, 2024.
Chart via Google Finance.
Later, on Thursday evening, Amazon’s Q3 report showed 50 percent growth in Amazon Web Services' quarterly operating profit to US$10.4 billion. Revenue also increased by 19 percent to US$27.5 billion. Investors appeared unconcerned about Amazon's significant capital expenditures, sending its shares up 6.75 percent on Friday morning.
This is likely because AWS's generative AI business is rapidly expanding. Andrew R. Jassy, president and CEO of Amazon, explained during a conference call that AWS’ AI segment is growing at a triple-digit rate, exceeding even AWS's early growth trajectory.
On the other hand, Meta’s (NASDAQ:META) 4.19 percent share price dip was triggered by plans for increased capital expenditure and anticipated losses in its AI division, highlighting growing investor impatience with the company’s ambitious spending on AI ventures, especially as its cloud business hasn’t generated the profits seen by Amazon, Alphabet and Microsoft to offset these losses.
Finally, after a disastrous performance in Q2, Intel (NASDAQ:INTC) managed to restore some investor confidence. Its Q3 results beat analysts' expectations, despite reporting a 6 percent decline in quarterly revenue to US$13.28 billion and losses of US$16.6 billion, arising from the company’s ongoing restructuring efforts. The company’s stock is up 2.34 percent for the week.
3. Apple's week of product launches
Apple had a busy week of product rollouts, starting with the launch of Apple Intelligence on October 28 (Monday). However, the initial release proved underwhelming due to its limited functionality, offering only AI enhancements to Photos and Writing tools. Most highly anticipated features are delayed until December, and users are required to join a waitlist to gain access to them.
Apple also introduced its new line of iMacs featuring M4 chips and built-in Apple Intelligence, which failed to garner enthusiasm. Apple ended the trading day slightly below its opening price.
Tuesday saw the launch of the new Mac mini, a compact 5x5 inch desktop designed for flexibility; the computer is sold as a stand-alone product and is compatible with non-Apple peripherals, allowing consumers to design their own system by adding their preferred display, keyboard and mouse. This product launch resulted in a marginal increase in its share value.
On October 30 (Wednesday), Apple introduced the powerful M4 Pro and M4 Max chips, designed for high-performance users with higher memory bandwidth and more GPU cores than the standard M4. However, in the lead-up to the company's Q3 earnings report on Thursday, Apple's share value dipped by over one percent.
Overall, Apple's stock value has decreased by 4.54 percent this week.
4. Super Micro Computer faces financial turmoil
Shares of Super Micro Computer (NASDAQ:SMCI) are down a whopping 45.5 percent this week after the California-based server maker disclosed that global accounting firm EY had resigned.
The firm cited issues with the company’s financial reporting as the reason for terminating the relationship, saying it had identified issues that raised concerns about the Audit Committee’s representations. The news was reported by Reuters on Wednesday and resulted in a 33 percent drop in Super Micro’s share price.
Super Micro Computer, whose valuation peaked in 2024 at US$118.81 mid-March and was up over 65 percent year-to-date before this story broke, disagrees with the firm’s findings; however, investors seem to be airing on the side of caution, as this latest development adds to a series of unanswered questions surrounding the company's financial reporting.
Super Micro delayed filing its annual report in late August to assess its internal controls over financial reporting after Hindenburg Research made claims of possible account manipulation. Super Micro then hired a special committee to investigate the matter, which EY said it could “no longer rely on” in a recent filing with the US Securities and Exchange Commission. The US Department of Justice reportedly also began an investigation into the company in September, according to a report by the Wall Street Journal.
5. Google Cloud gains a new partner
Google Cloud announced a partnership with web3 infrastructure provider MANTRA on Tuesday.
Under the terms of the deal, Google Cloud will serve as the primary validator and infrastructure provider for the MANTRA Chain, a Layer-1 blockchain designed to facilitate the tokenization of real-world assets (RWAs). MANTRA Chain will be integrated into Google Cloud’s Web3 portal, giving developers the tools they need to build RWA solutions on the platform. The partnership aims to drive the adoption of RWAs in industries like finance and real estate.
Furthermore, MANTRA and Google Cloud are launching MANTRA Incubator in 2025, an accelerator program to support real-world asset tokenization projects with resources and expertise.
This agreement presents a potentially lucrative revenue stream for Google Cloud and strengthens the company’s presence in the Web3 space. As the primary validator for MANTRA, Google Cloud will earn rewards for validating transactions and securing the network. As the MANTRA Chain grows and handles more transactions, Google Cloud’s revenue will likely increase.
This collaboration marks a significant step for both companies, highlighting the growing interest and potential of blockchain technology in transforming traditional industries.
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Securities Disclosure: I, Meagen Seatter, hold no direct investment interest in any company mentioned in this article.
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