Quantum 1 Cannabis CEO Russ Rossi: Increasing Customer Base and Eroding the Cannabis Black Market

“The redevelopment center in BC has lots of businesses,” Rossi said. "It's one of the most populated areas ever and we're taking a shot. Business has been good already, but we only see we want to get better. We have the only show in town for a square mile."

The company is already seeing revenue from its stores, and Quantum 1 Cannabis CEO Russ Rossi said product selection, as well as its employees' customer service skills and desire to help customers learn more about cannabis, provides Quantum 1 Cannabis with an edge against its competitors.

“Customer service is always a mission statement. Give the best service and you can turn every angry customer into an ally. Education is our wheelhouse. Let's get rid of the stigma and make sure people understand,” Rossi added.

“We do cannabis. It's a growing market on three levels — new customers coming in, people losing the stigma and black market diminishing.”

According to Rossi, Quantum 1 Cannabis will open more stores in BC, as well as other provinces and, eventually, countries.

“We think this is a great worldwide market and of course has potential for other countries to legalize. As more governments see the revenue opportunity here, we can expect to see more legalization. Nothing like being on the leading edge of a new industry.”

Watch the full interview of Quantum 1 Cannabis CEO Russ Rossi above.

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