Rethink Digital Transformation with OpenText Cloud Edition 20.4

OpenText launches new SaaS applications, new cloud resources for developers, and major enhancements across the OpenText portfolio

OpenText™ (NASDAQ: OTEX), (TSX: OTEX), today announced the release of Cloud Edition (CE) 20.4. This release delivers innovations in the OpenText™ Cloud that make it faster, easier, and more cost-effective for customers to adopt new capabilities, reinvent business processes and seize emerging opportunities.

OpenText logo (PRNewsfoto/Open Text Corporation) (PRNewsfoto/Open Text Corporation)

OpenText CE 20.4 delivers updates, enhancements, and new features across OpenText products and services. These include new SaaS applications , new cloud services, customer-driven features, and a completely new developer cloud with documented APIs, connectors to leading business applications, and a developer community for customers and partners.

"Work models are in flux, endpoints are proliferating, consumer behavior is changing, global supply chains are being disrupted and security systems are under siege," said Mark J. Barrenechea , OpenText CEO & CTO. "To help our customers navigate these challenges, we have released OpenText Cloud Editions 20.4, the most comprehensive and complete Information Management platform in the market. OpenText is committed to delivering all our software as a service, helping our customers accelerate business innovation and digital transformation at massive scale."

Providing more choice and flexibility

The OpenText Cloud provides flexible deployment options with managed service expertise and run-anywhere software, amplified through partnerships with the major public cloud providers. This helps remove barriers to innovation and smooth the flow of information across organizations.

"The increased agility and resiliency provided by a connected cloud architecture effectively meets the changing needs of a distributed enterprise," said Frank Della Rosa , IDC Research Director, SaaS, and Cloud Software. "Businesses that are charting a course to become digital-first use connected cloud architectures to create a resilient and adaptable model that supports the changing needs of the business while laying the groundwork for future growth and prosperity."[1]

Cloud Edition 20.4 provides updates across the five OpenText Clouds that will empower organizations to respond to a changing business environment.

The OpenText Business Network Cloud connects any business, person, system, or thing to build adaptive, ethical, and sustainable trading networks. Key updates in CE 20.4 include:

  • 40 new connectors to key business applications added to Trading Grid to accelerate the deployment of hybrid integration projects.
  • New applications like IoT Shipment Tracking Reference and Ecosystem Viewer that deliver actionable insights into operations.
  • Freeway Cloud enables small and mid-sized companies to accelerate digital trading across a global supplier network.

The OpenText Content Cloud connects content to digital business to improve user productivity while meeting legal compliance and governance requirements. Key updates in CE 20.4 include:

  • New SaaS applications like Core for Building Information Modeling and Core Signature.
  • New standalone early case analysis and investigations applications with front-loaded analytics like OpenText Axcelerate Investigation.
  • Deeper integrations with Microsoft, SAP, and Salesforce, adding robust content management capabilities seamlessly into the context of work. Integrations include:
    • Extended ECM for SAP Solutions has full support for SAP S/4HANA Cloud Extended Edition.
    • Extended ECM for Office 365 adds improved lifecycle management for Teams, archiving for Team chats, and mapping of OpenText folders to Teams.
    • Full integration of Teams with eDOCS for enhanced user productivity and collaboration.
  • Advances in Information Governance, with Core for Federated Compliance adding full records policy support for Content Suite and Extended ECM, plus selected records policy functions for SharePoint and File Systems.

The OpenText Experience Cloud delivers an omni-channel personalized experience to customers at scale. Key updates in CE 20.4 include :

  • Exstream enhances cloud input and omnichannel output support and streamlines personalized content creation and delivery.
    • New Exstream Managed Services integration with Core Experience Insights and OpenText Notifications for cloud-based communication.
    • Added AI-assisted communications design and authoring for personalized content.
  • Media Management consolidates the visual review process with new native tools and expands to more users with added capabilities for Digital Hub.
    • New native review and annotation capabilities, including no-code workflow design, deep zoom review for high-resolution media, complex microsite management, Google Cloud Certification, and improved REST APIs and Adobe Creative Cloud Connector.
  • Voice of Customer solutions deliver the ability to rapidly respond to customer and contact center agent needs.
    • Qfiniti adds real-time speech processing and sentiment analysis to live conversations, plus real-time guidance for agents with Optimize Guide.
    • New CX-E Voice web client with stand-alone directory, automated attendant, and updated speech recognition engine technology.

The OpenText Developer Cloud enables developers to build applications and solution extensions quickly and cost effectively using service-based capabilities in the cloud. Key updates in CE 20.4 include:

  • The OpenText Developer Cloud is a new cloud platform for application development based on OpenText Content Services. It provides a platform for developers to create custom solutions to manage information, building a community of innovators that can create better enterprise applications.
  • A broad collection of cloud capabilities to manage information, consumable via API.
  • Consolidated access and authorization across all OpenText Cloud services including: capture and digitize, store and manage, analyze and report, process and automate, search and discover, integrate and access, view and communicate, and protect and secure.
  • Access via the Developer Portal to resources, such as training documentation, blogs, code snippets, and a community of developers, to help developers be successful.

The OpenText Security & Protection Cloud provides organizations with the tools they need to keep intellectual property, customer records and sensitive financial information protected. Key updates in CE 20.4 include:

  • Full-feature EDR aligned with MITRE ATT&CK to simplify and streamline incident response to advanced and complicated threats, which includes over 250 out-of-the-box detection rules aligned with the 2020 MITRE ATT&CK matrix.
  • Expanded OS and artifact support to ensure security, legal and law enforcement professionals have unrivaled data visibility and investigation tools.
    • Tableau TX1 Forensic Imager adds support for unlocking encrypted Microsoft BitLocker and Apple APFS volumes with known user credentials.
    • EnCase Forensic and Endpoint Investigator introduce preview and targeted file collections for Microsoft OneDrive, and support for the upcoming release of Apple macOS 11 Big Sur.
  • Enhanced support for remote forensic collections and investigations.
    • EnCase Endpoint Investigator adds preview and collection of distributed endpoints off the corporate network.
  • Bringing Carbonite and Webroot into the Enterprise.
    • Carbonite solutions available to the Enterprise to protect from data loss on endpoints, Microsoft 365 applications, and ensure critical systems availability.
    • Webroot BrightCloud Threat Intelligence services strengthen the reputation capabilities offered by EnCase Endpoint Security in the Enterprise.

Underpinning the OpenText Cloud are our AI and Automation solutions. OpenText Magellan provides pre-built components that can be individually deployed, and the OpenText AppWorks platform enables business and technical users to rapidly build applications that improve efficiency, optimize employee skills, and provide insights. Major enhancements for AppWorks in CE 20.4 include the launch of AppWorks Integration framework for Robotic Process Automation (RPA) and new Solution Accelerators that accelerate the development of case management.

For more information, please For more information, please visit: https://www.opentext.com/products-and-solutions/latest-opentext-releases

[1] *IDC Market Spotlight sponsored by OpenText: Businesses Require Connected Cloud Architectures to Successfully Navigate Disruption, September 2020 . https://www.opentext.com/file_source/OpenText/en_US/PDF/IDC-cloud-market-spotlight.pdf

About OpenText
OpenText, The Information Company™, powers business transformation through market leading information management solutions, on-premises or in the cloud. For more information about OpenText (NASDAQ: OTEX, TSX: OTEX) visit www.opentext.com .

Connect with us:
OpenText CEO Mark Barrenechea's blog
Twitter | LinkedIn

Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on OpenText's current expectations, estimates, forecasts and projections about the operating environment, economies, and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. OpenText's assumptions, although considered reasonable by the company at the date of this press release, may prove to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see OpenText's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Unless otherwise required by applicable securities laws, OpenText disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Copyright © 2020 Open Text. All rights reserved. OpenText is a trademark or registered trademark of OpenText. The list of trademarks is not exhaustive of other trademarks. Registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text or other respective owners.

OTEX-G

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SOURCE Open Text Corporation

News Provided by Canada Newswire via QuoteMedia

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Information Management Experts Gather to Explore How AI Elevates Human Potential at OpenText World Europe 2024

OpenText™ (NASDAQ: OTEX), (TSX: OTEX), the information company, is set to host OpenText World Europe 2024 April 15 18, 2024, with a series of in-person customer conferences taking place in London Munich and Paris . The event series will bring together industry leaders, innovators, and customers to discuss how technology can enable global organizations to build for growth, experience, and sustainability.

OpenText logo (PRNewsfoto/Open Text Corporation)

"AI is revolutionizing the business world as a force multiplier for human potential. At the center of this force is trust and authenticity. Our enterprise customers need trusted, governed data to fuel the possibilities of AI. When advanced cloud technologies are applied securely to private data, organizations can get newfound value from their existing IP and begin to build trust with autonomous decisions from AI," said Mark J. Barrenechea , CEO and CTO, OpenText. "At OpenText World Europe, we look forward to showcasing how our OpenText Aviator solutions are empowering organizations to redefine roles and elevate their employees to be their best."

OpenText World Europe will provide an inspiring overview of the company's next generation developments in the cloud and at the edge. From IOT to AI-persona assistants, the innovations to be unveiled will inspire attendees to reimagine their daily work and experiences. From the CIO to the software quality engineer to the IT service manager to insurance claims agent – tomorrow's workplace will be transformed by bringing together automation and AI to disrupt our traditional cultures of knowledge.

Attendees will also learn more about OpenText Aviator – the company's family of generative AI capabilities that leverage large language models (LLMs) and private data sets to solve specific use cases. Attendees will learn first-hand from experts detailing their experiences implementing industry-specific solutions, and challenges they overcame along the way.

Event Dates:

  • London : April 15th , QEII Centre, Central London
  • Munich : April 16-17th , MOC – Event Center Messe Munich
  • Paris : April 18th , Maison de la Chimie, Central Paris

Event Highlights:

  • A keynote from OpenText CEO & CTO Mark J. Barrenechea, on AI as a force multiplier for human potential and how our next generation of information management, Edge, AI, and Security are solving tomorrow's most complex problems.
  • A keynote from Chief Product Officer Muhi Majzoub, who will dive into OpenText's cloud roadmap with Titanium X to showcase how security, trust, and governance are at the center of serving our customers.
  • Distinguished customer speakers including Carsten Trapp , CIO, Carl Zeiss , set to take center stage in Munich , and Leon Van Niekerk , Senior Manager of Test Center of Excellence, Pick-N-Pay, presenting in both London and Paris , will demonstrate how their work with OpenText has propelled their organizations forward and provide their unique industry perspectives on the future challenges and opportunities presented by AI.
  • Guest speaker Bertrand Piccard, the force behind Solar Impulse, the first airplane to fly around the world without a drop of fuel, will highlight the environmental protection goals of his recently launched World Alliance for Efficient Solutions, sharing how he envisions ecology through the lens of profitability, promoting clean and profitable solutions that are "logical" more than just "eco-logical".
  • Breakout sessions featuring updates on the combination of Aviator with each of the OpenText clouds – AI & Analytics, Content Services, Business Network, Digital Experience, Cybersecurity, IT Operations Management (ITOM) and Application Delivery Management (ADM).
  • Turbo talks that dive into the market trends, challenges, and areas of strategic interest that matter most to organizations in Europe.
  • Interactive labs offering the opportunity to experience the latest OpenText innovations, complete training courses, and contribute to product roadmaps.
  • Extensive networking opportunities to connect with OpenText experts, partners and industry peers throughout all the events.

Registration is now open, and the full agendas are available for OpenText World Europe – London , Munich and Paris . Come reimagine work with OpenText and chart your journey to the Future of AI.

About OpenText

OpenText, The Information Company™, enables organizations to gain insight through market leading information management solutions, powered by OpenText Cloud Editions. For more information about OpenText (NASDAQ: OTEX, TSX: OTEX) visit opentext.com

Connect with us:

OpenText CEO Mark Barrenechea's blog

Twitter | LinkedIn

Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on OpenText's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. OpenText's assumptions, although considered reasonable by the company at the date of this press release, may prove to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see OpenText's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Unless otherwise required by applicable securities laws, OpenText disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Further, readers should note that we may announce information using our website, press releases, securities law filings, public conference calls, webcasts and the social media channels identified on the Investors section of our website ( https://investors.opentext.com ). Such social media channels may include the Company's or our CEO's blog, Twitter account or LinkedIn account. The information posted through such channels may be material. Accordingly, readers should monitor such channels in addition to our other forms of communication.

Copyright © 2024 OpenText. All Rights Reserved. Trademarks owned by OpenText. One or more patents may cover this product(s). For more information, please visit https://www.opentext.com/patents .

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Cision View original content to download multimedia: https://www.prnewswire.com/news-releases/information-management-experts-gather-to-explore-how-ai-elevates-human-potential-at-opentext-world-europe-2024-302091600.html

SOURCE Open Text Corporation

News Provided by PR Newswire via QuoteMedia

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