Verizon helps families stay connected as Hurricane Melissa makes landfall in Jamaica

Free calling/texting/data for customers in Jamaica, Turks and Caicos, and the Bahamas and free calling from the US to these countries until Nov 12

What you need to know:

• In response to Hurricane Melissa, Verizon is offering free wireless and landline calling to Jamaica, Turks and Caicos, and the Bahamas to help our customers connect with loved ones.
• Customers within Jamaica, Turks and Caicos, and the Bahamas will also receive waived calling, texting and data charges
• This applies to all consumer and small business customers, including prepaid brands.
• The offer is effective from October 28 through November 12, 2025.

Following Hurricane Melissa's catastrophic Category 5 landfall today in Jamaica, Verizon is helping its customers keep in touch with family and loved ones.

From October 28 through November 12, 2025, Verizon is waiving charges for international calls from its consumer and small business* wireless and landline customers to Jamaica, Turks and Caicos, and the Bahamas. In addition, customers in Jamaica, Turks and Caicos, and the Bahamas, will receive free calling, texting and data roaming. This also includes customers of Verizon-owned prepaid brands including Straight Talk, Tracfone, Total by Verizon, Simple Mobile, Safelink, Walmart Family Mobile, Net10, GoSmart, and Page Plus.

Customers do not have to take any action to take advantage of this offer. Calls will be rated at $0.00 per minute.

For more information on Verizon's emergency response efforts, please visit our Emergency Resource Center: https://www.Verizon.com/about/news/emergency-resource-center

*Verizon small business customers include customers with 50 lines or less.

About Verizon:

Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on June 30, 2000 and is one of the world's leading providers of technology and communications services. Headquartered in New York City and with a presence around the world, Verizon generated revenues of $136.8 billion in 2023. The company offers data, video and voice services and solutions on its award-winning networks and platforms, delivering on customers' demand for mobility, reliable network connectivity, security and control.

Media Contact:
Steve Van Dinter
steven.vandinter@Verizon.com