Premier Health of America

Overview

The need for healthcare workers will always exist. However, the challenge for healthcare facilities today is finding reliable, permanent employees. The pandemic only highlighted how extreme the need for flexible, temporary healthcare staffing is, as the global healthcare staffing market reached US$33.8 billion in 2020 — and it’s not slowing down. Experts estimate the global healthcare staffing industry will reach US$47.8 billion by 2026, growing at a compound annual growth rate (CAGR) of six percent. Informed by the pandemic, even as it winds down, healthcare facilities now understand why they need to have access to temporary, on-demand staffing to fill in their gaps.

Despite these very real challenges, the healthcare industry remains notoriously slow to adopt emerging technologies that can improve efficiency and flexibility. Many hospitals depend on staffing agencies that handle all of their processes manually, from onboarding new nurses to placements. However, staffing agencies can only do so much when relying on calls and emails for every process. Even as the healthcare workforce in Canada grows by up to 8 percent per year, too many hospitals rely on outdated methods of finding temporary workers to help cover shifts. Healthcare facilities need a better way to find workers to cover a shift or help out for a few months.

Technology is at the core of Premier Health of America’s platform. The company describes itself as the ‘Uber of healthcare staffing.’ Essentially, the company is a digital disruptor of an industry that struggles to step into the modern world. Premier Health of America created a platform that gives nurses control over where and when they work, while providing facilities with access to a massive workforce to cover any hiring needs.

The company’s mobile app technology, PSweb, is at the core of its operations, and the app has been live for over a decade. Artificial intelligence (AI) and big data power the app, delivering a genuinely automated process to healthcare facilities and professionals. The company maintains support staff that’s available by telephone for anything that may require a human conversation.

Premier Health of America has multiple business units that cater to specific needs. For example, Code Bleu and Premier Health Soin provide qualified healthcare professionals on demand. Meanwhile, Nordik Premier Health is focused on providing healthcare services to remote communities. Segmenting into focused business units allows the company to provide targeted services for healthcare facilities.

While the company currently operates in Canada, its platform is scalable as an international platform, with vast potential in other countries. For example, Premier Health of America plans to service the United States in the future, which it estimates has a market size 12 times larger than its Canadian counterpart.

A team of experienced managers is leading the company towards its ambitious goals. Martin Legault, CEO, has over 25 years of experience in corporate management in companies with over 500 employees. Sylvain Charbonneau, CFO, brings 25 years of financial experience to the company and has served as a board member of three major manufacturing enterprises. Jean-Robert Pronovost has decades of experience in venture capital and strategic divestitures and leads the company's financial development.

Company Highlights

• Premier Health of America is a Canadian technology-focused healthcare staffing company that describes itself as an ‘efficient solution for a changing healthcare environment.’
• Its platform leverages artificial intelligence and machine learning through big data to deliver automated solutions to healthcare facilities and providers.
• The company is a true digital disruptor, with most healthcare facilities still relying on manual staffing solutions.
• PSweb is the company’s proprietary technology that powers its services. Its platform provides database management, scheduling, and real-time assignment in the context of complex healthcare working protocols.
• Healthcare workers can use the mobile app to sign up for shifts at healthcare facilities without manual intervention from a staffing agency. Any qualified professional can use the platform to decide where and when they work.
• Premier Health of America has multiple business units that cater to specific needs within the healthcare industry, such as on-demand staffing for remote healthcare.
• The company plans to continue expanding throughout Canada and aims to take its platform to the United States.
• Premier Health of America recently completed its acquisition of 100 percent of Umana Holdings, enabling it to work in regions beyond Quebec.
• An experienced management team leads the company through its continual expansion and technological development.