Consolidated Communications Responds to Customers Affected By Hurricane Michael

- October 12th, 2018

Consolidated Communications (NASDAQ:CNSL) announced that the company’s 24-hour repair service is available for those impacted by Hurricane Michael. Consolidated Communications, a leading broadband and business communications provider has activated its Emergency Operations Center and said that it is also supporting first responders as a top priority. As quoted in the press release: The Company estimates … Continued

Consolidated Communications (NASDAQ:CNSL) announced that the company’s 24-hour repair service is available for those impacted by Hurricane Michael.

Consolidated Communications, a leading broadband and business communications provider has activated its Emergency Operations Center and said that it is also supporting first responders as a top priority.

As quoted in the press release:

The Company estimates the storm initially impacted approximately 3,500 of its 21,000 customers located in Florida. Based on its ongoing restoral efforts, the Company estimates approximately 2,000 customers are currently out of service. Customers impacted by the storm represent less than one half percent of the Company’s overall customer base.

“We continue to maintain our Emergency Operations Center and are offering 24-hour repair service in an effort to respond to customers’ needs and any service issues,” said Gabe Waggoner, executive vice president of operations at Consolidated Communications. “We have local resources dedicated to restoration around the clock, and have additional resources from other regions supporting relief efforts.”

Consolidated Communications will continue to coordinate with local, state and national emergency response agencies and will work to provide customers with notifications and updates as appropriate.

The Company’s storm preparations included: activating its Emergency Operations Center and initiating emergency preparation planning; offering 24-hour repair service; equipping fleet vehicles with extra fuel, fluids and lighting; double-checking all safety equipment, ensuring all back-up power supplies and generators are fully operational; taking inventory of supplies needed for plant and network restoration and supplementing where necessary; and placing emergency network supplies throughout company facilities.

Click here for the full text release.

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